Below FAQ are some common concerns of our User before purchasing the Product.
If you have other questions, please just send it to care@shopbelleza.pk.
Filter by Topic
All
- All
- Pre Sale Questions
Pre Sale Questions
Q: “How do I select items to purchase?”
A: To select items for purchase, simply add your desired items to the shopping cart. Once you're ready to proceed, click on the shopping cart icon in the top right corner. From there, select "Proceed to Checkout.
Q: “What are your payment options?”
A: Currently, you can purchase items using Cash on Delivery (COD) and Credit Cards.
Q: “How much does shipping cost?”
A: The shipping cost for nationwide delivery is FREE
Q: “What are your delivery areas?”
A: We offer delivery services all over Pakistan through reliable courier services.
Q: “Are prices inclusive of applicable taxes?”
A: Yes, all our prices are inclusive of applicable taxes, providing you with transparent and straightforward pricing.
Q: “How do I find my perfect size?”
A: To find your perfect fit, we recommend using our comprehensive size guide available on our product page. Additionally, our customer service team is always ready to assist you in finding the ideal size.
Q: “Can I return or exchange my purchase?”
A: Yes, we understand that finding the right fit can be challenging. Belleza offers a hassle-free return and exchange policy. Please visit our "Returns & Exchanges" page for detailed instructions on initiating a return or exchange.
Q: “How do I care for my Belleza lingerie?”
A: To keep your lingerie in pristine condition, we recommend handwashing with a gentle detergent. For specific care instructions, please refer to the care label on each product.
Q: “Are Belleza products ethically made?”
A: Absolutely. Belleza is committed to ethical and sustainable practices. We prioritize fair labour conditions and environmentally friendly materials.
Q: “Can I purchase Belleza lingerie in physical stores?”
A: Yes, Belleza lingerie is exclusively available online and off-site at RIOS. This allows us to maintain a direct connection with our customers and offer a seamless shopping experience.
Q: “How can I stay updated on new Belleza collections and promotions?”
A: Stay connected with us by subscribing to our newsletter and following us on social media. This way, you'll be the first to know about new collections, exclusive promotions, and exciting events.
Q: “What happens if Ireceive a damaged product/item?”
A: Although we are 100% make sure that the product reaches your side safest in case of unfortunate events or wrong sizes, please contact us immediately at +92 300 0880368 or care@shopbelleza.pk. Our Customer Care Representative will assist you accordingly.